Your outsourcing partner

Professional Call Services

Expert call answering solutions to streamline operations and enhance customer satisfaction for businesses.

Call Answering Services That Save You Time and Money

A smartphone displaying a call screen rests on the keyboard of a laptop. The laptop keyboard is slightly out of focus, and the smartphone shows an ongoing call with several icons for call options.

Say goodbye to the hassle of recruitment and training. Our expert team handles your customer calls with professionalism and care, whether you need fulltime support or help with overflow. We reduce your overheads while ensuring seamless communication for your customers.

Quality Assurance That Protects Your Brand

We don’t just monitor calls, we help you improve them. Our quality assurance service ensures every customer interaction aligns with your core values. We provide detailed call reviews, regular performance reports, and actionable feedback so you can consistently deliver excellence and protect your brand’s reputation.

Your team is your greatest asset, and we help you strengthen it. Whether onboarding new recruits or upskilling your existing staff, we work within your established training framework to deliver engaging and effective online training that keeps your workforce sharp and ready. At TDD, we go beyond traditional call centre support. We offer a full suite of digital and operational services designed to help your business run smarter.

Training Services That Build Stronger Teams

Omni Channel Support

Emails, Live Chat, and Social Media, all under under one roof, ensuring fast, accurate, and customer-focused communication 24/7. Our digital team is trained to represent your brand with professionalism and efficiency.

Data Entry, Back Office Support & Analysis

TDD offers comprehensive data entry, back-office operations, and data analysis services to help streamline your business processes. Our team ensures your data is managed with the highest levels of precision, accuracy, and confidentiality. From routine data input to complex reporting and analysis, we support your business behind the scenes so you can focus on growth.

Remote Surveillance Support

We offer monitoring and surveillance assistance to secure and monitor your operations and assets, all with real time alerts and support. No matter the service, our goal is simple: to act as an extension of your team, providing the support you need, when you need it, with the quality your customers expect.